EN -11-
What to do if...
Crockery and cutlery... Possible causes... Solutions...
...have discoloured plastic parts - Tomato/Carrot juice. - Tomato sauce, for example, can lead to discolouring of plastic parts. Powder
detergent is recommended as it allows slightly higher doses to be used for
improved whitening. Programs with higher wash temperatures should be used.
...opaque glasses, etc. - Dishes unsuitable for washing in
dishwashers (porcelain),
- Only use dishwasher-proof crockery and dishes.
...removable deposits on glasses - Usage of incorrect programs for glasses. - Dishes should be put together, to avoid touching each other. Do not put glassware
together in baskets. Use suitable program for glass.
...glasses not sparkling - Not conform of glasses to washing in
dishwashers (porcelain).
- Some kinds of glass cannot be washed in the dishwasher.
...permanent deposits on glasses - Rainbow effect. - This phenomenon is irreversible. We recommend in future:
- Change the control of system of dosage of softener.
- Be careful – follow recommended detergent dosage.
- For combined action tablets see detergent producer’s recommendations.
...tea cups darken and dirt does
not disappear after washing in
dishwasher
- Not known.
- This phenomenon is inevitable. Theine alters colours permanently.
...rust marks - Pre-wash program not used. - Salty or acidic food residues can cause rust marks even on stainless steel cutlery. To
avoid this, always use the Pre-wash program if the dishes are to be washed later.
...other marks - Rinse aid dosage too low. - In the presence of marks, increase the rinse aid dosage (see page 4, “Adding rinse aid”).
- If you use a combined action detergent, try adding more rinse aid.
...streaks - Rinse aid dosage too high. - In the presence of streaks, reduce the rinse aid dosage (see page 4, “Adding rinse aid”).
- If you use a combined action detergent which includes rinse aid, do not add any
additional rinse aid.
...suds - Unsuitable dosage of detergent/rinse aid. - Only use the amount of detergent/rinse aid required, since excessive amounts can
lead to excess suds.
If, after carrying out the above checks, the fault persists, disconnect the mains plug and turn off the water tap. Contact the After-sales Service (see warranty).
Before contacting our After-Sales Service, take note of the following:
- the description of the fault,
- the appliance type and model,
- the service code (the number indicated on the adhesive rating plate) inside the door
on the right-hand side:
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