Troubleshooting
25
Below is a list of some possible malfunctions.
If the problem cannot be resolved as described, contact After-sales Service.
PROBLEM POSSIBLE CAUSE REMEDY
The coffee is not hot. - The cups have not been pre-heated.
- The brewing unit has cooled down
because 2/3 minutes have elapsed since
the last coffee was made.
- The set temperature is not high
enough.
- Heat the cups by rinsing them with hot water.
- Before making coffee, heat the brewing unit by selecting
the RINSE function from the menu.
- Change the set temperature (see paragraph Changing
the coffee temperature).
The coffee is not creamy enough. - The coffee is ground too coarsely.
- The blend of coffee is unsuitable.
- Turn the grinding adjustment knob one click anti-
clockwise towards the number 1 while the coffee mill is
in operation (Figure 14).
- Use a blend of coffee specifically for espresso coffee
machines.
The coffee runs out too slowly or in
drips.
- The coffee is ground too finely. - Turn the grinding adjustment knob one click clockwise
towards the number 7 while the coffee mill is in
operation (Figure 14). Continue one click at a time until
coffee run-off is satisfactory. Results are only visible
after running off 2 coffees.
The coffee runs out too quickly. - The coffee is ground too coarsely. - Turn the grinding adjustment knob one click anti-
clockwise towards the number 1 while the coffee mill
is in operation (Figure 14). Avoid turning the grinding
coarseness regulator too far otherwise when you select
2 cups, the coffee may run out in drips. Results are only
visible after running off 2 coffees.
The coffee does not run out of one or
either of the spouts.
- The spouts are blocked. - Clean the spouts with a toothpick (Figure 26).
The coffee does not come out of the
spouts, but around the service door
(A2).
- The holes in the spouts are clogged
with dry coffee powder.
- The coffee feed (A3) inside the service
door is blocked.
- Clean the spouts with a toothpick, a sponge or a hard
bristled kitchen brush (Figures 26-28).
- Clean the coffee feed (A3) thoroughly, especially
around the hinges.
Water comes out of the spouts instead
of coffee.
- Ground coffee is blocking the funnel
(A21)
- Clean the funnel (A21) with a wooden or plastic fork
and clean the inside of the machine.
The milk does not come out of the
milk spout (C5).
- The intake tube is not inserted or is
inserted incorrectly.
- Insert the intake tube (C4) in the rubber washer in the
milk container lid (Figure 23).
The milk is not well frothed. - The milk container lid is dirty.
- The milk pointer is incorrectly
positioned.
- Clean the milk container lid as described in paragraph
Cleaning the milk container.
- Adjust the pointer as described in chapter MAKING
CAPPUCCINO.
The milk contains large bubbles or
spurts out of the milk spout
- The milk is not cold enough or is not
semi-skimmed.
- The milk frother pointer is incorrectly
adjusted.
- The milk container lid is dirty.
- Ideally, use skimmed milk at refrigerator temperature,
or semi-skimmed milk at refrigerator temperature
(about 5°C). If results are still not satisfactory, try
changing brand of milk.
- Move the pointer slightly towards the word
CAFFELATTE (see chapter MAKING
CAPPUCCINO).
- Clean the milk container lid as described in paragraph
Cleaning the milk container.
(298 Seiten)
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